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Privacy Policy

The controller responsible for data processing is:
sitaas GmbH
Itzbachweg 16-20
65510 Idstein
Germany
kontakt_at_sitaas.de

We appreciate your interest in our website. Protecting your privacy is very important to us. Below, we provide detailed information on how your data is handled.

1. Access Data and Hosting

You may visit our website without providing any personal information. Whenever a webpage is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.

This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves to safeguard our legitimate interests in the proper presentation of our website in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, which prevail in the context of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to our website.

Hosting

The services for hosting and displaying the website are partly provided by our service providers within the scope of processing on our behalf. Unless otherwise stated in this Privacy Policy, all access data and all data collected in forms provided on this website are processed on their servers. If you have any questions regarding our service providers and the basis of our cooperation with them, please use the contact details provided in this Privacy Policy.

2. Data Processing for Contact Purposes

We collect personal data if you voluntarily provide it to us when contacting us (e.g., via contact form or email). Mandatory fields are marked as such because we require this data to process your inquiry, and you cannot submit your inquiry without providing it. The data collected can be seen from the respective input forms.

We use the data you provide to process your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. Once your customer inquiry has been fully processed, your data will be deleted unless you have expressly consented to the further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, or we reserve the right to further use the data as permitted by law and as explained in this Privacy Policy.

3. Cookies and Other Technologies

We collect personal data if you voluntarily provide it to us when contacting us (e.g., via contact form or email). Mandatory fields are marked as such because we require this data to process your inquiry, and you cannot submit your inquiry without providing it. The data collected can be seen from the respective input forms. We use the data you provide to process your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. Once your customer inquiry has been fully processed, your data will be deleted unless you have expressly consented to the further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, or we reserve the right to further use the data as permitted by law and as explained in this Privacy Policy.

General Information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the browser session ends, i.e., when you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser during your next visit (persistent cookies).

We use technologies that are strictly necessary for the use of certain functions of our website (e.g., website preference settings). These technologies collect and process IP addresses, the time of the visit, device and browser information, and information about your use of our website (e.g., information about your preferences). Within the framework of a balancing of interests, this serves our overriding legitimate interests in an optimized presentation of our services in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill legal obligations to which we are subject (e.g., to provide proof of consent to the processing of your personal data) as well as for web analytics and online marketing purposes. Further information, including the respective legal basis for data processing, can be found in the following sections of this Privacy Policy.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you may withdraw your consent at any time by contacting us using the contact details provided in this Privacy Policy.

4. Use of Cookies and Other Technologies for Web Analytics and Advertising Purposes

Provided that you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other technologies from third-party providers on our website. Once the purpose no longer applies and the respective technology is no longer used by us, the data collected in this context will be deleted. You may withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section “Cookies and Other Technologies.” Further information, including the basis of our cooperation with the individual providers, can be found under the respective technologies. If you have any questions regarding the providers and the basis of our cooperation with them, please use the contact details provided in this Privacy Policy.

Use of Google Services

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) described below. The information automatically collected by Google technologies regarding your use of our website is generally transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

There is no adequacy decision by the European Commission for the USA. Our cooperation with Google is based on the Standard Contractual Clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened by activating IP anonymization before being stored on Google’s servers. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there.

Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google’s privacy policy.

GOOGLE ANALYTICS

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not combined with other data from Google. Data processing is based on a data processing agreement with Google.

GOOGLE FONTS

For the purpose of uniform presentation of content on our website, the script code “Google Fonts” collects data (IP address, time of visit, device and browser information), transmits it to Google, and is subsequently processed by Google. We have no influence on this subsequent data processing.

5. Social Media

Our Online Presence on FACEBOOK, INSTAGRAM, LINKEDIN and XING

Soweit Sie hierzu Ihre Einwilligung nach Art. 6 Abs. 1 S. 1 lit. a DSGVO gegenüber dem jeweiligen Social Media Betreiber erteilt haben, werden bei Besuch unserer Onlinepräsenzen auf den in der oben genannten sozialen Medien Ihre Daten für Marktforschungs- und Werbezwecke automatisch erhoben und gespeichert, aus denen unter Verwendung von Pseudonymen Nutzungsprofile erstellt werden. Diese können verwendet werden, um z.B. Werbeanzeigen innerhalb und außerhalb der Plattformen zu schalten, die mutmaßlich Ihren Interessen entsprechen. Hierzu werden im Regelfall Cookies eingesetzt. Die detaillierten Informationen zur Verarbeitung und Nutzung der Daten durch den jeweiligen Social Media Betreiber sowie eine Kontaktmöglichkeit und Ihre diesbezüglichen Rechte und Einstellungsmöglichkeiten zum Schutz Ihrer Privatsphäre, entnehmen Sie bitte den unten verlinkten Datenschutzhinweisen der Anbieter. Sollten Sie diesbezüglich dennoch Hilfe benötigen, können Sie sich an uns wenden.

Provided that you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, when visiting our online presences on the social media platforms mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms.

These may be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as contact options and your related rights and settings options for protecting your privacy, can be found in the privacy notices of the respective providers linked below. Should you still require assistance in this regard, you may contact us.

Facebook is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland regarding your use of our online presence on Facebook is generally transferred to and stored on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA.

There is no adequacy decision by the European Commission for the USA. Our cooperation with Facebook is based on the Standard Contractual Clauses of the European Commission. Data processing in connection with the visit to a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (Insights data) can be found here.

Instagram is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland regarding your use of our online presence on Instagram is generally transferred to and stored on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA.

There is no adequacy decision by the European Commission for the USA. Our cooperation with Facebook is based on the Standard Contractual Clauses of the European Commission. Data processing in connection with the visit to an Instagram fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (Insights data) can be found here.

LinkedIn is a service provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn regarding your use of our online presence on LinkedIn is generally transferred to and stored on a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.

There is no adequacy decision by the European Commission for the USA. Our cooperation with LinkedIn is based on the Standard Contractual Clauses of the European Commission.

Xing is a service provided by New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany.

6. Chatbot (AI-powered communication with OpenAI)

We provide a chatbot on our website that is based on artificial intelligence and is used to respond to inquiries and improve our customer service.

The chatbot uses technologies provided by OpenAI, OpenAI, L.L.C., 3180 18th St, San Francisco, CA 94110, USA.

When you use the chatbot, the content you enter (e.g. messages, questions, or other information) is transmitted to and processed on OpenAI’s servers in order to generate an appropriate response. In this context, technical metadata (e.g. IP address, timestamps) may also be processed.

We process the data collected in connection with the use of the chatbot:

  • to handle your inquiry,
  • to improve our services and our chatbot,
  • for internal training and optimization purposes,
  • and, where you have expressly consented, also for marketing and advertising purposes.

Any use of the entered data for the further development and optimization of our AI system is carried out exclusively in anonymized or pseudonymized form, unless statutory retention obligations prevent this.

The chatbot is used on the basis of your consent pursuant to Art. 6(1)(a) GDPR, insofar as you actively use the chat, and on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR in efficient and modern customer communication.

Please note that the data entered into the chat may be transferred to a provider in a third country (USA). Appropriate safeguards pursuant to Art. 46 GDPR are used for such data transfers (in particular Standard Contractual Clauses).

We expressly point out that you should not enter any sensitive personal data (e.g. health data, banking information, or confidential information) into the chat.

Further information on data processing by OpenAI can be found at:
https://openai.com/privacy

7. Contact Options and Your Rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 GDPR, the right to request without undue delay the correction of inaccurate or completion of your personal data stored by us;
  • pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary:
    • for exercising the right of freedom of expression and information;
    • for compliance with a legal obligation;
    • for reasons of public interest; or
    • for the establishment, exercise, or defense of legal claims;
  • pursuant to Art. 18 GDPR, the right to request restriction of processing of your personal data where:
    • the accuracy of the data is contested by you;
    • the processing is unlawful, but you oppose the deletion of the data;
    • we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims; or
    • you have objected to processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transfer to another controller;
  • pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you may contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.

If you have any questions regarding the collection, processing, or use of your personal data, requests for information, correction, restriction, or deletion of data, withdrawal of consent granted, or objection to a particular use of data, please contact us directly using the contact details provided in our legal notice (Imprint)